Legal and regulatory information
The formal details about RLXD Limited: who we are and how we're regulated.
Company details
RLXD Limited is registered in England and Wales, company number 17304596. Registered office: 124 City Road, London, England, EC1V 2NX. Registered with the Information Commissioner’s Office, reference ZC202215.
Regulatory status
RLXD Limited is a registered agent of Finexer Ltd, which is authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 for the provision of payment services (firm reference number 925695 (opens the FCA Register in a new tab)). RLXD Limited is entered on the FCA Register as its agent (firm reference number 1062795 (opens the FCA Register in a new tab)) and is not itself authorised by the FCA.
Complaints
If something has gone wrong, email complaints@rlxd.co.uk and we’ll put it right where we can. We aim to acknowledge every complaint within 2 business days.
If you’re not satisfied with our final response, you may be able to refer your complaint to the Financial Ombudsman Service (opens in a new tab), free of charge.
Data protection
RLXD Limited is registered with the Information Commissioner’s Office, reference ZC202215 (opens in a new tab). Our website privacy notice explains how we handle the email addresses people register with us.
Trade mark
RLXD® is a registered trade mark.